Utilacor is engaged by one of Australia’s leading cold storage companies to monitor their energy consumption and billing.
Our investigative talents and expertise in identifying discrepancies in charges and billing, allowed us to determine an error in historical meter data for our client. This error resulted in the overcharging of electricity supply for a particular site.
Our expert consultants liaised directly with the meter agent to rectify the data error. We then ensured the historical overcharges incurred by our client were recovered. The recovery of overcharges amounted to almost $15k.
Outcome for the business?
Alongside the recovery of overcharges amounting to almost $15,000, our customer is comforted by the knowledge that they are supported by Utilacor’s people and systems to identify future errors that may cause overcharging.